"Arena Level Balancing Fix"
PATCH NOTES — Arena Level Balancing Fix
The server is back online. Thank you for your patience during the downtime.
Your Arena Level Could Stick After the Match
When you enter a ranked arena, everyone is temporarily raised to the same level so the match is fair, and your real level is handed back the moment it ends. If the server went down while a match was still running, that temporary level was saved to your character instead of being given back — so you came back online at a level you had not earned, with none of the skill points that go with it. That is what happened during the short interruption on August 30.
Your real level and EXP are now locked away the instant balancing is applied. A save during a match can no longer write the temporary level to your character.
The hand-back is verified when the match ends.
A final safety net runs when you log out, so even an unexpected shutdown in the middle of a match can no longer leave a borrowed level behind.
Arena level changes are now recorded in the server log, so anything like this is caught straight away instead of days later.
Every Character Has Been Checked
We audited the entire server — including deleted characters — against two separate checks that a borrowed level cannot hide from.
One character was affected. Their level and EXP have been put back to what they had actually earned. Nothing else on that character was touched.
No skill points were lost or gained by anyone. The points are handed out on a real level-up, and a borrowed level never granted any in the first place.
No other character on the server was affected.
Companions Were Checked Too
The same class of problem was fixed for Pioh back in August, and we re-ran that audit to be sure it had held.
All 3,800+ companions with an owner are at the correct level. None needed correcting.
If Something Looks Wrong
If your level, EXP or skill points do not look right, open a ticket. We can see exactly what your character's progression should be and can put it back.
Sorry for the interruption. See you in Hestia.